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Health & Safety

Refund Policy

All registration fees are refundable until 01/29/2022 as a credit to other NCSEA products and events. After that point, refunds are not available due to hotel event commitment requirements. Hotel room reservations may be cancelled for a full refund of individual guest deposit 72 hours in advance. 

NCSEA is committed to hosting a safe, welcoming, and interactive experience for all. We are monitoring New York City rules and regulations as they relate to COVID-19 protocols. Below are links to the most recent information from New York City, along with a brief summary of how the ordinance will impact the conference.

New York City Health Website

New York City Visitor’s Bureau

All Summit activities will occur at the Hilton Midtown Manhattan Hotel. In compliance with the New York City "Key to NYC" ordinance, all guests and attendees must show valid proof that they have received two vaccine doses (except for those who received one dose of the Johnson & Johnson vaccine) before participating in Summit activities and/or before entering any hotel bar/dining/fitness facilities. Guests age 18 and over must also show a valid ID along with their proof of vaccine. The "Key to NYC" ordinance does not accept proof of a negative COVID-19 test result. Hotel staff will check proof of vaccination and valid ID at the lobby level before attendees can access the meeting space levels.